Privacy policy

Who is responsible

The data controller is spinvelora.com, hello@spinvelora.com, the operator of Spin Velora. Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), we are the organization accountable for the personal information described here. Our privacy contact can be reached at hello@spinvelora.com.

No accounts, no sign-up

You can use every part of Spin Velora without telling us who you are. We do not ask for your name, email address, date of birth, telephone number or payment details, and there is no login of any kind.

What stays on your device

To make the games work, your browser keeps a few values in its local storage and session storage: your Velora Chips balance, whether you have confirmed you are 19 or older, your preferred stake at each table, your reality-check interval, any break you have chosen and how long you have been playing in the current session.

These values are created and read by the page in your browser. They are never sent to us or to anyone else, and we cannot see them. You can remove them at any time by clearing your browser's site data or by using “Forget my settings” on the responsible play page. Our cookie notice lists each one.

Hosting and security logs

Spin Velora is delivered through Cloudflare, our hosting and security provider. Like any web server, it processes technical information when your browser requests a page: your IP address, the date and time, the page requested, your browser's user agent and similar request details. This is needed to deliver the site, keep it secure and protect it from abuse. Cloudflare keeps these logs for a short period under its own retention rules and does not use them to build a profile of you for us.

Emails you send us

If you write to us, we receive your email address, your message and anything you choose to include. We use it only to reply and to keep a record of the conversation, and we never add you to a mailing list.

Google measurement tags, only with consent

By default, Spin Velora sets no cookies and loads no measurement or advertising tags. The operator may decide to use Google measurement tags, such as Google Analytics or Google Ads conversion measurement, to understand how visitors find the site. If that happens, a cookie banner will appear first, and Google cookies are set only after you consent. If you decline, or ignore the banner, no Google cookies are set and the games work exactly the same.

With your consent, Google may process an online identifier, your IP address, the pages you visit and whether you started a game. Google's handling of this data is described in its own privacy policy.

What we never do

We do not build profiles of visitors, make automated decisions about you, use device fingerprinting or sell information to anyone. The random results at our tables are not decisions about you; they are the same draw for everyone. We will never ask you for identity documents, banking details or a payment card, because nothing on Spin Velora requires them.

Why we process it

We process hosting logs because they are necessary to run a secure website, which you reasonably expect when you visit. We process your emails to answer you, which is the purpose you give us when you write. Google measurement tags run only on the basis of your express consent, and you may withdraw your consent at any time. Device storage serves only to make the games work and is never transmitted.

How long we keep it

Device storage stays until you clear it. Hosting and security logs are kept by Cloudflare for a short period, typically days rather than months. Emails are kept for as long as needed to deal with your enquiry and, in any case, no longer than two years. Google measurement data, if enabled with your consent, is kept for the period set in the Google account, which we keep to the minimum the service allows.

Who receives it

We do not sell or rent personal information. The only service providers involved are Cloudflare, for hosting and security; our email provider, for messages you send us; and, only if enabled and only with your consent, Google, for measurement. Each acts under its own contractual and legal obligations. We may also disclose information where the law requires it.

International transfers

Cloudflare and Google operate worldwide, so information may be processed in countries other than Canada, including the United States. Where that happens, it may be accessible to courts and authorities in those countries under their laws. We rely on our providers' contractual safeguards to protect it.

Your rights

Under PIPEDA you may ask what personal information we hold about you, ask us to correct it, and withdraw your consent to optional processing such as measurement cookies. Because we hold so little, most requests can be answered quickly; write to hello@spinvelora.com.

If you are not satisfied with our answer, you can complain to the Office of the Privacy Commissioner of Canada. This English-language site is not directed at residents of Quebec; if you are in Quebec nonetheless, Quebec's private-sector privacy law, as amended by Law 25, may also give you rights, overseen by the Commission d'accès à l'information.

Children

Spin Velora is for adults aged 19 and over. We do not knowingly collect personal information from anyone under 19. If you believe a young person has sent us their details, please let us know and we will delete them.

Security

The site is served only over an encrypted connection, loads no third-party scripts by default and holds no accounts that could be breached. No method of transmission is perfectly secure, but collecting almost nothing is the strongest protection we can offer.

Changes to this policy

If we change how we handle information, we will update this page and the date at the top. Significant changes, such as switching on measurement tags, will always be preceded by a consent banner on the site itself.